Cannot Access the Internet After Updating AVG 9

I must say that I’m slightly disappointed in Grisoft – the makers of AVG antivirus software. I’ve successfully used the free version of their software for several years and have praised their product, turning many free versions into paid versions for them. But recently, I have to question: what is going on with AVG updates? The last two major automatic updates have caused major problems with my computer system at home. Basically, AVG updated itself in the wee hours of the morning and afterwards I was unable to access the internet or my POP email. What a drag!

I’m not the only person experiencing this problem. Many people I know personally that use AVG have had the same problem. A quick search of various AVG forums reveals that this is definitely not an isolated incident. The solution to the problem:

1. Completely uninstall AVG.
2. Download the latest version.
3. Install the new version.

I realize that the free version of AVG doesn’t come with any warranties, but come on! Since I updated to AVG 9, I’ve experienced several update issues. Back in the old days of version 7, we had trouble just getting the software to update itself automatically, now this? It doesn’t instill much confidence in an otherwise very good product. I’ll continue to use AVG and I will continue to recommend it to friends and family, but I will be keeping my eye out for another free antivirus program. Sorry, AVG…

Bob Barcus

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Bob Barcus is a website design and computer repair guru with more than 15 years of hands-on experience. He lives and works in Argos, Indiana and is the founder of Apheus Solutions, LLC.